Terms & Conditions

Last updated: September 01, 2026

1. Acceptance of Terms

By accessing and using PayFluxa ("the Service"), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our services.

2. Description of Service

PayFluxa provides a platform for the purchase of digital goods including airtime, data bundles, cable TV subscriptions, and electricity token generation (collectively, "Virtual Top Up" or "VTU").

3. User Accounts & Security

To use certain features of the Service, you must register for an account. You are solely responsible for maintaining the confidentiality of your account credentials, including your password and transaction PIN. PayFluxa shall not be liable for any loss arising from unauthorized use of your account.

4. Payments and Wallet Funding

Wallet funding is facilitated through secure third-party payment gateways (e.g., Paystack). You agree to provide accurate payment information. Any fraudulent chargebacks or reversed payments will result in immediate account suspension and potential legal action.

5. Refunds and Failed Transactions

VTU transactions are generally non-refundable once successfully delivered. In the event of a failed transaction where your wallet was debited, our system will automatically attempt a refund within 24 hours. For persistent issues, contact support at support@payfluxa.com.ng.

6. Service Availability

While we strive for 99.9% uptime, PayFluxa relies on third-party telecommunication providers. We cannot guarantee that the Service will be uninterrupted, error-free, or completely secure.

7. Termination

We reserve the right to suspend or terminate your account without notice if you are found to be in violation of these Terms, engaging in fraudulent activities, or abusing our API.

8. Changes to Terms

We may update these terms at any time. Continued use of the platform after updates constitutes acceptance of the revised Terms and Conditions.